LG Washer WM0642HW - Finally After two years i found out how to raise the water level.

by Sean Stan
(Los Angeles,CA.U.S.A.)

I've been looking everywhere from LG and every possible web site to see how can i get the water level up on my LG WM0642HW.

Over the last two years the clothes just haven't been getting clean unless the cylinder is only loaded half full.With a full load, the clothing gets completely saturated near the end of the wash segment.It was just horrible.LG and everywhere i looked said there was no way to raise the water level that there nothing they could do. That was how the machine was made.

Finally on a web site someone who has the same model said there was an adjustment screw on the top water level switch under the lid and to turn it a little clockwise and the machine would stop filling at a higher set point, instead of just at the edge of the gray drum baffels inside the cylinder.

Since i had been through so many run arounds with LG and just partial info from others last night i decided to have a look. I raised the lid and i did see a set screw. I got a phillips screwdriver and turned the set screw and started the machine.Good Lord, the machine filled up to just under the gray door seal. I was shocked!

Two years i've been trying to find a way to do this and LG just lied and lied through their teeth.Two years of still smelling my scent in clothing after a cycle was completed. Two years of my towels stinking when i put them to my face to dry off in the shower.Also,lots of dark clothing i had to throw away.

I then washed a load of laundry and i saw water flowing over my clothing early into the cycle not at the end.At the end of the cycle i smelled my shirts the arm pit area, No Smell.All this time, and all i needed was a few gallons more water for my machine to work with.

LG should be ashamed as many times as i've called for help and asked for answers to this situation and the reps and techs just gave me the run around and never a straight answer.

This procedure took less than 20 minutes for me to do.But two years to find the solution. Good Luck to other owners.I'm spreading the info so hopefully you won't have to go through the long headache i went through with clothing plopping around for a long time in cups of concentrated dirty water and poor rinsing.

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After almost two years of run around with LG customer service and techs about the too low water level in my LG WM0642HW, someone posted on the internet that there was a way to raise the preset water level so the machine would fill to a higher set point.

LG stated every time i called and wrote them that absolutely nothing could be done about the water level.That's how it was made. The LG phone tech even told me the water level sensor was behind the front panel near the door when i asked him where it was located.I looked for it and never found it.

The water level sensor was actually under the top lid, on the top back on the right side of the inner cabinet.It had a adjustment screw for a phillips screw driver.I turned it clockwise alittle, and started the washer. The machine cylinder filled to the edge of the lower rubber door seal.Clothing was "fully" saturated at the start of the cycle and not near the end of the wash segment.

Almost two years i've been looking for this answer and i'm especially angry at LG Customer service, Live Chat, and LG phone techs because they repeatedly told me "NOTHING"could be done about the water level because it was solely determined by the weight of the load. I can't tell you how many clothes i've thrown out because of smell and build up that just wouldn't come out when the water level was at the preset from the factory. Shirts that you could still smell your arm pit in them after the cycle was over.

With that little adjustment i made with the water level sensor, every load i've done so far has come out clean and odor free.I feel so sorry for others because i've read hundreds of peoples gripes on forums etc. Trying to do adjustments with additives,and poor rinsing and poor laundry results. They had ok results if the washer was loaded half full. But that doesn't make sense. Why would you buy a washer for large capacity loads and only able to load it half full to get the loads clean.

All the problems people are having and 90% of it was avoidable.The people were right to complain.This dry washing really doesn't get you laundry clean.New owners may not notice at first, but believe me, let some time go by and one day they'll grab their towel while drying off in the shower and realize my towels stink,and would be embarrassed to think if they had guests over and the host had given them towels that smelled like that!

LG washer WM0642HW owners who are unhappy with the water level, disassemble the 4 screws on the dispenser tray. Push dispenser tabs on sides of tray to drop. Lower dispenser. Left side first, press in top lid clip while holding lid through dispenser opening. Do left side first, then right. Raise lid.You'll see the pressure switch.Turn screw a little clockwise.You'll know if you've turned it the wrong way because it will fill with only a gallon .

Make sure the cylinder is empty. No clothing inside, so you can see what you're doing. Start washer. Make sure dispenser assembly doesn't tip over and spill water in cabinet area.Check the fill level. Does it stop just below the lower door seal. That would be perfect! I wouldn't go a drop higher than that period!If so ,reassemble everything and this will be the end of this dry washing.