LG WM2455 HW

by Michele
(Ft. Lauderdale, FL)

I purchased the set in December.My clothes started coming out smelling like mildew. When I called LG,they described all the maintenance that this machine requires. The gasket inside the washer collects water and needs to be dried out after each wash. The hose on the front of the machine needs to be emptied twice a month (to empty smelly water).

Also, once a month you need to run the washer empty with 3 tablespoons of bleach for one hour and 25 minutes. LG does not consider any of this defects. None of my other appliances require this amount of work.

Also, when I purchased the machine I was told about the energy savings(in six months, we have yet to see any). What I do see is that one load of laundry takes an hour to do. In the time, I used to get two loads washed, I now get one and my 14 year old Maytag top loader got the clothes just as clean (actually they smelled much better).

The washer is very noisy. We now have to close the laundry room door to hear the T.V. two rooms away. This was the worst buying decision I have made in 14 years and an expensive one at that!! LG does not care, nor do they stand behind their product.

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LG WM2455 HW

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Oct 14, 2010
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I agree
by: Anonymous

It is good to hear that someone else has these problems. We also got this washing machinge 10 months ago for Chistmas, and have had nothing but problems. The noise is terrible, I am embarrased to do laundry when we have compnay.
Now may laundry is coming out with black marks on it. We have talked to at least 9 different people at LG service, and everyone says we need to clean our washer, it has only been clean 3 times already. Finally someone decided it could be the bearings. We have now been without a washer for almost 2 weeks. We had to haul it ourselves to a dealer 60 miles away. What a joke.
We will never by another LG product or do business again with Nebraska Furniture Mart. We bought $2000 worth of appliances and they say their hands are tied, they can do nothing about the washer!!!! Marcia from Albion, NE

Aug 03, 2009
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Buy cheap repent fast, buy for quality enjoy at leisure
by: Brian

I was lucky enough to discover the Miele brand of washing machine in 1986 I replaced mine last year after many years of super quality washes, with another Miele.


Having worked for the Miele Co for 16 years (now retired) I have bought all Miele appliances including vacuum cleaner, dishwasher, fridge freezer, and chest freezer, plus a tumble dryer.

All giving excellent service and taking into consideration the length of time I have had them none of them owe me a penny if they gave up the ghost today.

Since Nov 2005 I have been running an information site where you can learn all there is to know about laundry and dishwashers and the cleaning process.

http://www.laundry-and-dishwasher-info.com/choosing-laundry-machine.html

I'm sorry LG have been found wanting in their response to your complaints, they do no one in the industry any favours by being so unhelpful, I suggest a visit to your nearest Miele dealership to see how the professionals do it. Miele never loose a customer once they have bought a product and used it for years.

One reason you may be getting these problems with smells and build up of gunge and goo is that most washing machines like to have a really hot wash every week or so, I personally use a near boil wash on all our kitchen towels and cloths.
This will make sure that all the organisms are zapped during the main wash section of the program.
Have a look at my How to do it page at
http://www.laundry-and-dishwasher-info.com/how-to-do-laundry.html

Regards Brian

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