Samsung washer/dryer set - DEAD AFTER TWENTY DAYS!!!

Samsung washer/dryer set - DEAD AFTER TWENTY DAYS!!!

by Cathy
(Jefferson, NY)

Bought a matching Samsung washer/dryer set at Lowe's in Oneonta, NY.

On the twentieth day of use (Nov 20, 2009) began inputing the wash cycle, suddenly all lights out on the washing machine (not even an error code on LED display). Obviously still under warranty and am awaiting a call on Dec. 1 for an appt from A&E Factory Service on Dec. 2. After Googling A&E Factory Service and reading all the horror stories, do not have much hope in getting this thing repaired, ever.

Will wait to see what happens. Will definitely take legal action, which is what everyone should do who has spent their hard earned $ on appliances.

CL
Upstate New York

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Samsung washer/dryer set - DEAD AFTER TWENTY DAYS!!!

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Jul 23, 2011
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Samsung front load washer
by: Anonymous

I replace my Maytag with a Bravo Maytag. HORRIBLE, it would not clean the clothes. I then got a Samsung front load. It would not spin the water out of knit clothes. I made them come get it in 10 days. I went and bought a Kenmore next. Clothes came out, like they went in.. DIRTY. Would not put enough water to RINSE the soap off. After 3 months of dealing with rashes.... I took my OLD maytag and had the switch fixed... 47.00 (Priceless). ANyone want to buy a slighly used Kenmore washing machine?

Jun 10, 2010
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Follow up to your follow up
by: Anonymous

Good luck with them G.E. appliances that you think you traded up to - see you soon

Dec 04, 2009
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Follow-up on my Samsung washer
by: CL

A&E Factory Service came as they promised; hooked the washer's internal computer up to his diagnostic laptop and he determined the board was fried (remember, this washer is 20 DAYS old). Problem is, this unit is so new (Model WF209ANW/XAA, the one you see advertised on TV with the little boy stacking his toys on top while it spins)that THERE ARE NO REPLACEMENT COMPUTER BOARDS AVAILABLE! Lowe's is taking both these pieces of junk out next week and giving me (at no extra charge)a new GE set~~have had GE all my life (33 years). Should never have changed! Will never own anything Samsung, EVER!

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